‘The right service delivered by the right people in the right place at the right time’
Welcome to Éist Student Counselling and Wellbeing Service.
The counselling service is free to students and is confidential. We never share any information with other UL staff without your explicit consent.
Access to the service begins with "drop-in" (a screening session). You can arrange this by emailing firstname.lastname@example.org.
During drop-in, you will spend 10-15 minutes on the phone with an Assistant Psychologist, who will explore what is going on for you. Supports offered will depend upon your needs and on resources available (e.g., Silvercloud, group work, a once off session, etc). Alternatively, you may be referred to a specialist mental health / support service outside of the university. Please note that we cannot offer all students 1:1 counselling due to resource limitations. Students accessing the service outside of Europe cannot be offered online counselling for indemnity purposes.
UL EIST currently provides a hybrid service; remote (phone/TEAMS) and face to face. However, the service will be resuming a focus on face to face working from the Summer of 2022. Priority for online sessions are reserved for students on placement / co-op outside of Limerick and those on Erasmus within Europe. Please read our remote appointment guidelines for further information.
Whether or not you are attending our service, any UL student (or staff member) can avail of the Silvercloud online self-help Cognitive Behaviour Therapy (CBT) platform. It is available 24/7 and is free and anonymous to use.
Additional online supports include:
Wellbeing workshops by the HSE
Resources for young people by A Lust for Life
Mental health, group, and peer support by turn2me
Eating disorder support via Bodywhys
Coping with grief after bereavement from the HSE
Text support via 50808. Text 50808 is a 24/7 Crisis Text Line where you can engage via text with a trained volunteer - text 'UL' to 50808.
If you are at risk / suicidal please immediately contact either the crisis liaison mental health team at the University Hospital Limerick (061 301111)/ your local hospital, or your GP immediately.
Other supports include:
· Shannondoc: 0818 123 500
· A&E dept.for mental health crisis: 061 301 111
· The Samaritans: (Free-call) 116 123
· AWARE: 1800 804 848
· Pieta House: 1800 247 247
· Rape Crisis: 1800 311 511
Information on child safeguarding can be found in UL Éist's Child Safeguarding Statement, here. This service-specific statement should be considered in the context of the overarching University Child Safeguarding Statement. UL Éist is part of the wider division of UL Student Affairs (ULSA). You can see further information about ULSA on:
Speak Out is an online anonymous reporting platform for incidents of bullying, cyberbullying, harassment, discrimination, hate crime, coercive behaviour/control, stalking, assault, sexual harassment, sexual assault, and rape. The tool will help you to find relevant supports and highlight formal reporting procedures, should you wish to use them.
It is important to remember that as the platform is completely anonymous, we have no way to identify or make contact with you or any member of the college community. You can access the Speak Out platform Here.
Please report one incident, or series of related incidents at a time; this is to ensure that we can understand the nature of your experience.
Should you wish to report an incident formally within the University please visit: Student Complaints Policy and Procedures
You can hear more about the Speak Out took project in UL here: Launch Video
We would like to thank you for Speaking Out against bullying, cyberbullying, harassment, discrimination, hate crime, coercive behaviour, stalking, assault, sexual harassment, sexual assault, and rape.
We believe you, and we stand with you.
Please note, UL Éist do not:
- Provide certificates for attendance
- Extend assignment deadlines
- Give interviews for coursework
To access the Counselling service, you can email us at Counselling@ul.ie for a remote drop-in appointment.
Drop In: 10-11a.m. & 2-3p.m. daily
Please note, intake forms must be filled out no later than 10 minutes prior to the end of drop-in. You will be sent an intake form and then asked to fill in some demographic details and a baseline screening questionnaire. You will then be called by an Assistant Psychologist for 10-15mins.
Find Us: CM073, Main Building
Contact No: 061-202327
Ger Hanley - Monday 5-6.30pm during term time Email: email@example.com